Product Returns

Automated product returns and re-stocking with integration into your sales platform

Returns Collection / Replacement Processing

 

Once your RMA (Return Merchandise Authorisation) policy is understood, the Returns Department ensures a smooth process for handling returns.

Streamlined order tracking and returns processing procedures result in heightened customer satisfaction and loyalty, prioritising prompt replacement processing to ensure a positive customer experience.

When managed effectively, returned items can be reintegrated into inventory, minimising waste. Upholding our strong Corporate Social Responsibility (CSR) policy, if products are unsuitable for restocking, we collaborate with various local communities and charities to ensure they benefit from donations made by our customers.

Key Features:

Returns Automation Services

Returns Automation Services

Simply communicate your RMA policy, and the Returns Department will efficiently handle the returns process on your behalf.

In-Country Return Addresses

In-Country Return Addresses

Through an extensive network of partners, you are offered ‘in-country’ return addresses across Europe, facilitating seamless returns processing for your customers.

Push Returns Notifications

Push Returns Notifications

Providing timely notifications throughout the returns process, keeping both you and your customers informed every step of the way.

Questions or Info

If you have any questions or need some further infomation please contact us, we are always happy to help.

Let's get started

If you are ready to proceed, please start by arranging a Free Consultation, this will provide us with the basic information needed to quickly help and assist you.